CS Update: Lumber Punks Melbourne Closure & Refund Process

Please be advised that affected customers have been contacted regarding the closure of the Lumber Punks Melbourne location. However, their vouchers remain valid for use at the Brisbane and Perth venues.

Should a customer contact us and be unable or unwilling to use the alternative locations, CS Leaders have approved the processing of a refund to OPM upon request.

Information on alternative location and how to redeem the voucher:

Available every day: 11am, 1pm, 3pm, 5pm & 7pm session times (*7pm sessions unavailable on Sundays)

Available locations:

• Perth: 131 Kensington St, East Perth, WA 6004
• Brisbane: 4 Ferry Rd, West End, QLD 4101

How to redeem

• Bookings essential via phone quoting your voucher number:
• Perth: (08) 9325 8234
• Brisbane: (07) 3846 0436
• Book early to secure your desired date and time
• Present printed purchase/booking confirmation on arrival

How to redeem if you have a gift voucher

Your Gift was delivered by email, if you have trouble locating your gift email, or need assistance in redeeming so you can select your dates,  please get in touch!

1. In your gift confirmation email, tap 'Redeem Gift'

2. Login or sign up to redeem your gift

3. View your gift details and tap 'Redeem Gift' to access your full voucher code and select booking dates.

If you have any questions, please reach out to your TL.

📧 This update was also communicated via email on 26th June 2025, titled "MM + KB - Lumber Punks Axe Throwing - 0062y00000JRkZdAAL" sent by Riley L (Customer Experience Operations Leader).