Operational Update: Payment Schedules

Please note that Rebooking ID IS NOT compatible with Payment Schedules.

If you're working with a booking that includes a payment schedule, you should apply the credit upfront. This will automatically cover the deposit and apply the remaining credit toward future payments (if applicable).

This information has been added to the Knowledge Article: LPP/Bedbanks - Payment Schedules

If you have any questions, please reach out to your TL. 

If you have any questions, please reach out to your TL.

📧 This update was also communicated via email on 30th July 2025, titled "Important: Payment Schedules" sent by Kristine L (Agent Support).