Operational Update - FYI - LESA Expansion Across All Regions

We’re pleased to share that LESA is now available in all regions (SG, US, GB, and Rest of World). 🎉

Please keep in mind that at this stage, LESA cannot assist with the following topics, as these are not yet supported in all regions:

• Loyalty
• Travel Restrictions
• Insurance
• Frequent Flyer Programs

For these queries, customers will be directed to:

• Contact their local Luxury Escapes Support team, or
• Initiate chat support.

Thanks for being across this team!

If you have any questions, please reach out to your TL

📧 This was also communicated via email on 28th August 2025, titled "FYI - LESA Expansion Across All Regions" sent by Riley L (Customer Experience Operations Leader).