CS: Weekly Roundup - September 2025 Week 4 (22/09/25 - 28/09/25)

CS Updates:

• CS Update: Upcoming changes Tours & Concierge Team

Operational Updates:

• No Operational Updates

Friendly Reminders:

• No Friendly Reminders

Knowledge Article Updates:

• NEW - Wholesale Custom Offers – Booking Process
• UPDATE - LPP/Bedbanks - Payment Schedules - Added 'Cancelling A Payment Schedule Subscription After Booking Has Been Cancelled'

Macro Updates:

• NEW - Sent Reset Password Link
• NEW - LuxPlus+ Cancelled and Refunded
• NEW - LuxPlus+ Cancelled, Refunded and Societe Points Forfeited
• NEW - Gifted Package Cancellation Processed to Credit
• NEW - Updated Personal Information
• UPDATE - Societe Transfer Redemption - Per seat has been change to per vehicle