CS Update: Société Launching in New Zealand (and Singapore)

Following a successful roll out of Société in Singapore, we’re excited to announce the launch of Société in New Zealand, now live!

Huge thanks to @Gus Stone-Heesh and all the team involved!

📣 Important details:

• Members can hold only one Société account in one region.
• Tier benefits, earn/burn points, and Société perks apply only within their registered region.
• If booking outside their region, members will still be able to book but won’t earn/burn points or access benefits (clear prompts will appear on-site).
• CS can update a member’s Société region via the Admin Portal if needed.
   

💎 Points earn/burn values:

• Points earned are standardised across regions by converting local prices to AUD first.
• This ensures consistent earn/burn rates and prevents regional discrepancies.
   

🔑 Key updates:

• We’ll be contacting pre-qualified Silver and Gold members to ask if they’d like to switch regions (same process used for the Singapore launch).
• NZ will launch without lounge pass benefits – these will be added later in November, once supply increases.
• No home → airport transfers for NZ, but in-destination transfers will be available (same setup as Singapore).
   

🌍 Regional benefit overview:

• AU: All benefits available
• SG: No home → airport transfers
• NZ: No home → airport transfers, no lounge pass benefit

NZ’s launch marks another exciting step in expanding Société globally - thank you for helping us bring this to life!

If you have any question please reach out to your TL.

📧 This was also communicated via email on 15th October 2025, titled "Société Launching in New Zealand (and Singapore)" sent by Riley L (Customer Experience Operations Leader).