CS Update: 5 Star Link Update

For November, we’d like to shift our CS 5-star review focus to Trustpilot. 

You guys have done a great job lifting the Google reviews over the past few months (increasing from 4.7 to 4.8 🎉) - stellar effort!

Please see the updated template with the link to Trust Pilot for using moving forward. And of course, dont forget to update your name!

Hi xxxxx

If you have a few moments, I would be incredibly grateful if you could leave some comments about my service and your experience! Any 5 Star⭐ review with my name Tammie R will be seen and acknowledged by my management team.   

Please leave a review by clicking here and following the prompts. Your feedback is greatly appreciated!

If you have any questions, please reach out to your TL.

📧 This was also communicated via email on 31st October 2025, titled "5 Star Link Update" sent by Riley L (Customer Experience Operations Leader)