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Articles

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  • Creating a Flight Offer for Sabre flights(GDS)

    We are rolling out a major process change regarding offline flights and how payment is received for these bookings.As discussed in previous meetings, Custom Offers will now be the mandatory method ...

  • Retention Queue Routing & Cancellations

    OverviewTo improve support for customers requesting cancellations, the Retention queue is now extended to the entire Sales Contact Centre (excluding new starters within their first 6 months).Call R...

  • SABRE - BASIC COMMANDS

    🛫 Basic Sabre CommandsSabre is a powerful tool for travel professionals, and mastering its basic commands can significantly improve efficiency and accuracy. Below is a guide to some of the most com...