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Operational Update: OTP Required for Name Changes 0 votes 0 comments -
CS: Weekly Roundup - December 2025 Week 3 (15/12/25 - 21/12/25) 0 votes 0 comments -
CS Update: Luxury Condotel Luminous Leman 0 votes 0 comments -
Operational Update: Ticket Categorisation 0 votes 0 comments -
Cs Update: AU ONLY $AU100 FLIGHT CREDIT - Alohilani Resort Waikiki Beach 0 votes 0 comments -
CS: Weekly Roundup - December 2025 Week 2 (08/12/25 - 14/12/25) 0 votes 0 comments -
Operational Update: Enhancements to Notify app alerts in Zendesk 0 votes 0 comments -
Operational Updates: "Book By" Changes 0 votes 0 comments -
Operational Update: Payment Schedules 0 votes 0 comments -
Operational Update: Searching User with Société Number 0 votes 0 comments -
CS Update: Understanding Fraud Scores in Admin Portal 0 votes 0 comments -
CS: Weekly Roundup - December 2025 Week 1 (01/12/25 - 07/12/25) 0 votes 0 comments -
CS Update: Experiences Update: Partnership with Klook 0 votes 0 comments -
Operational Update: New Customer Verification Banner in Zendesk 0 votes 0 comments -
CS Update: Sri Lanka Flooding - Tours Customer Communication 0 votes 0 comments -
CS: Weekly Roundup - November 2025 Week 4 (24/11/25 - 30/11/25) 0 votes 0 comments -
CS Update: NZ Société Update - Lounge Pass 0 votes 0 comments -
Operational Update: Ticket Categorisation 0 votes 0 comments -
Friendly Reminder: Using Approved Template When Raising to Experiences 0 votes 0 comments -
CS: Weekly Roundup - November 2025 Week 3 (17/11/25 - 23/11/25) 0 votes 0 comments -
Operational Update: Lounge Pass Post-Purchase Functionality 0 votes 0 comments -
CS Update: Car Trawler Contacts 0 votes 0 comments -
CS: Weekly Roundup - November 2025 Week 2 (10/11/25 - 16/11/25) 0 votes 0 comments -
CS: Weekly Roundup - November 2025 Week 1 (03/11/25 - 09/11/25) 0 votes 0 comments -
Operational Update: LE Shop - Purchasing with Credit 0 votes 0 comments -
CS Update: Société Launch - Additional Regions 0 votes 0 comments -
CS: Weekly Roundup - October 2025 Week 4 (27/10/25 - 02/11/25) 0 votes 0 comments -
CS Update: EOI - Onboarding Agent Support 0 votes 0 comments -
CS Update: LuxPlus Renewal Cancellations – Important Process Update 0 votes 0 comments -
CS Update: Expired Book By & BNBL (‘Buy Now, Book Later’) Changes 0 votes 0 comments
CS Bulletin
New postCS Bulletin is your central hub for the latest updates across Customer Support. It includes key information such as new macros, updated processes, helpful reminders, and links to newly published Knowledge Articles.