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CS Update: ACW Trial Update – Effective 1st August 0 votes 0 comments -
Operational Update: Payment Schedules 0 votes 0 comments -
Operational Update: UI Update to Per Night Custom Refund 0 votes 0 comments -
CS Update: Luxury Escapes Dream Magazine 0 votes 0 comments -
Operational Update: Gift Cards Payments for Deposit Booking Due Balances 0 votes 0 comments -
CS Update: LuxPlus Renewal Cancellations – Important Process Update 0 votes 0 comments -
CS Updates: Dreamworld Bundled Packages 0 votes 0 comments -
CS: Weekly Roundup - July 2025 Week 3 (14/07/25 - 20/07/25) 0 votes 0 comments -
CS Update: Ticket Priority Knowledge Article 0 votes 0 comments -
CS Friendly Reminder: ICS Email Address 0 votes 0 comments -
CS Update: Knowledge Article Updates 0 votes 0 comments -
CS Update: Ticketing Offers: Dreamworld Bundle Packages 0 votes 0 comments -
CS Update: Cruises SLA update 0 votes 0 comments -
CS Upate: Custom Offer Support Process 0 votes 0 comments -
Operational Update: Gift Cards Payments for Deposit Booking Due Balances 0 votes 0 comments -
CS Update: Call Crushing – Updated Expectations 0 votes 0 comments -
CS Update: Customer Support Transfer Flow 0 votes 0 comments -
Operational Update: Customers Can Now Use Gift Cards Directly at Checkout 0 votes 0 comments -
CS Update: Societe Points Update 0 votes 0 comments -
CS Update: New Call Listening Process – Effective Immediately 0 votes 0 comments -
CS Update: Lumber Punks Melbourne Closure & Refund Process 0 votes 0 comments -
Operational Update: Deep Link Issues – Not Bugs (Tech Advised) 0 votes 0 comments -
CS Update: Call Crush Ticket Visibility 0 votes 0 comments -
CS Update: Tours - Middle East Customer Questions and Options 0 votes 0 comments -
CS Update: Clarification on DND Properties 0 votes 0 comments -
Operational Update: Automatic Ticket Assignment 0 votes 0 comments -
CS Update: LPP Bookings - Contacting the Bedbank vs Hotel 0 votes 0 comments -
CS Update: Ticket Hygiene in Zendesk 0 votes 0 comments -
CS Update: Blackhawk Gift Card $1,500 Limit Per Order 0 votes 0 comments -
Operational Update: New Feature: LPP/Bedbanks - Payment Schedules 0 votes 0 comments
CS Bulletin
New postCS Bulletin is your central hub for the latest updates across Customer Support. It includes key information such as new macros, updated processes, helpful reminders, and links to newly published Knowledge Articles.