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Operational Update – More Société Upgrades Now Available 0 votes 0 comments -
CS Update: New Credit Refund Policy – Effective Immediately 0 votes 0 comments -
Friendly Reminder: Customer Payments Out of Scope for Finance Team 0 votes 0 comments -
Operational Update: Insurance Refund Reason 0 votes 0 comments -
CS: Weekly Roundup - August 2025 Week 3 (18/08/25 - 24/08/25) 0 votes 0 comments -
Friendly Reminder: Reminder of Leave Provisions Policy 0 votes 0 comments -
CS Update: LPP/ Bedbank Language Use 0 votes 0 comments -
Operational Update: UI Update to Per Night Custom Refund 0 votes 0 comments -
CS Update: Birthday Promo Codes 0 votes 0 comments -
CS: Weekly Roundup - August 2025 Week 2 (11/08/25 - 17/08/25) 0 votes 0 comments -
CS Update: Password Policy Update 0 votes 0 comments -
Friendly Reminder: Transferring Tickets to Support 0 votes 0 comments -
CS Update: New Ticket Reasons - Societe 0 votes 0 comments -
CS: Weekly Roundup - August 2025 Week 1 (02/08/25 - 10/08/25) 0 votes 0 comments -
CS Update: Agent Work Flow 0 votes 0 comments -
CS Update: New Knowledge Articles – Updated LPP/Bedbank Complaint & Out-of-Policy Request Processes 0 votes 0 comments -
Operational Update: ICS - Special Requests 0 votes 0 comments -
CS: Weekly Roundup - July 2025 Week 4 & 5 (21/07/25 - 01/08/25) 0 votes 0 comments -
CS Update: ACW Trial Update – Effective 1st August 0 votes 0 comments -
Operational Update: Payment Schedules 0 votes 0 comments -
Operational Update: UI Update to Per Night Custom Refund 0 votes 0 comments -
CS Update: Luxury Escapes Dream Magazine 0 votes 0 comments -
Operational Update: Gift Cards Payments for Deposit Booking Due Balances 0 votes 0 comments -
CS Update: LuxPlus Renewal Cancellations – Important Process Update 0 votes 0 comments -
CS Updates: Dreamworld Bundled Packages 0 votes 0 comments -
CS: Weekly Roundup - July 2025 Week 3 (14/07/25 - 20/07/25) 0 votes 0 comments -
CS Update: Ticket Priority Knowledge Article 0 votes 0 comments -
CS Friendly Reminder: ICS Email Address 0 votes 0 comments -
CS Update: Knowledge Article Updates 0 votes 0 comments -
CS Update: Ticketing Offers: Dreamworld Bundle Packages 0 votes 0 comments
CS Bulletin
New postCS Bulletin is your central hub for the latest updates across Customer Support. It includes key information such as new macros, updated processes, helpful reminders, and links to newly published Knowledge Articles.