-
CS Update: Experiences Update: Partnership with Klook 0 votes 0 comments -
Operational Update: New Customer Verification Banner in Zendesk 0 votes 0 comments -
CS Update: Sri Lanka Flooding - Tours Customer Communication 0 votes 0 comments -
CS: Weekly Roundup - November 2025 Week 4 (24/11/25 - 30/11/25) 0 votes 0 comments -
CS Update: NZ Société Update - Lounge Pass 0 votes 0 comments -
Operational Update: Ticket Categorisation 0 votes 0 comments -
Friendly Reminder: Using Approved Template When Raising to Experiences 0 votes 0 comments -
CS: Weekly Roundup - November 2025 Week 3 (17/11/25 - 23/11/25) 0 votes 0 comments -
Operational Update: Lounge Pass Post-Purchase Functionality 0 votes 0 comments -
CS Update: Car Trawler Contacts 0 votes 0 comments -
CS: Weekly Roundup - November 2025 Week 2 (10/11/25 - 16/11/25) 0 votes 0 comments -
CS: Weekly Roundup - November 2025 Week 1 (03/11/25 - 09/11/25) 0 votes 0 comments -
Operational Update: LE Shop - Purchasing with Credit 0 votes 0 comments -
CS Update: Société Launch - Additional Regions 0 votes 0 comments -
CS: Weekly Roundup - October 2025 Week 4 (27/10/25 - 02/11/25) 0 votes 0 comments -
CS Update: EOI - Onboarding Agent Support 0 votes 0 comments -
CS Update: LuxPlus Renewal Cancellations – Important Process Update 0 votes 0 comments -
CS Update: Expired Book By & BNBL (‘Buy Now, Book Later’) Changes 0 votes 0 comments -
CS Update: Points Model Update - Complex Cases 0 votes 0 comments -
CS Update: 5 Star Link Update 0 votes 0 comments -
CS Update: US Based Fraud - Amex 0 votes 0 comments -
Operational Update: Deposit Payment Option & Société Benefit Eligibility 0 votes 0 comments -
CS Update: Société SG - Lounge Passes 0 votes 0 comments -
CS Update: CRG Re-Launch 0 votes 0 comments -
CS Update: Offline insurance - transition to PassportCard 0 votes 0 comments -
CS: Weekly Roundup - October 2025 Week 3 (20/10/25 - 26/10/25) 0 votes 0 comments -
CS Update: LE SHOP Soft Launch: CX Team Update 0 votes 0 comments -
CS Update: Booking Beyond Travel Validity 0 votes 0 comments -
Operational Update: Using Reserve for $0 and Société Points 0 votes 0 comments -
CS Update: Expired Book By & BNBL (‘Buy Now, Book Later’) Changes 0 votes 0 comments
CS Bulletin
New postCS Bulletin is your central hub for the latest updates across Customer Support. It includes key information such as new macros, updated processes, helpful reminders, and links to newly published Knowledge Articles.