-
CS Update: Points Model Update - Complex Cases 0 votes 0 comments -
CS Update: 5 Star Link Update 0 votes 0 comments -
CS Update: US Based Fraud - Amex 0 votes 0 comments -
Operational Update: Deposit Payment Option & Société Benefit Eligibility 0 votes 0 comments -
CS Update: Société SG - Lounge Passes 0 votes 0 comments -
CS Update: CRG Re-Launch 0 votes 0 comments -
CS Update: Offline insurance - transition to PassportCard 0 votes 0 comments -
CS: Weekly Roundup - October 2025 Week 3 (20/10/25 - 26/10/25) 0 votes 0 comments -
CS Update: LE SHOP Soft Launch: CX Team Update 0 votes 0 comments -
CS Update: Booking Beyond Travel Validity 0 votes 0 comments -
Operational Update: Using Reserve for $0 and Société Points 0 votes 0 comments -
CS Update: Expired Book By & BNBL (‘Buy Now, Book Later’) Changes 0 votes 0 comments -
CS Update: Hotel-to-Hotel Transfers Now Available For ICS Bali 0 votes 0 comments -
CS: Weekly Roundup - October 2025 Week 3 (13/10/25 - 19/10/25) 0 votes 0 comments -
Operational Update: Transferring Tickets to Support 0 votes 0 comments -
CS Update: Société Launching in New Zealand (and Singapore) 0 votes 0 comments -
CS Update: Queen’s Wharf Residences Arrival Instructions 0 votes 0 comments -
Operational Update: New Temporary Fraud Rules 0 votes 0 comments -
CS: Weekly Roundup - October 2025 Week 2 (06/10/25 - 12/10/25) 0 votes 0 comments -
CS Update: Ultra Lux Transfers Discontinued 0 votes 0 comments -
Friendly Reminder: Finance DO NOT Handle Customer Related Payment Issues 0 votes 0 comments -
CS: Weekly Roundup - October 2025 Week 1 (29/09/25 - 05/10/25) 0 votes 0 comments -
Operational Update: New Payment Option for LPP Packages: Pay at Property 0 votes 0 comments -
CS Update: 660 Société signup Welcome bonus points have expired 0 votes 0 comments -
Friendly Reminder: Luxury Escapes Vendor Support Contact No Longer In Use 0 votes 0 comments -
CS Update: Digital Arrival Card for Passengers arriving in India 0 votes 0 comments -
CS: Weekly Roundup - September 2025 Week 4 (22/09/25 - 28/09/25) 0 votes 0 comments -
CS Update: Chief Customer Experience & Sales Officer 0 votes 0 comments -
CS: Weekly Roundup - September 2025 Week 3 (15/09/25 - 21/09/25) 0 votes 0 comments -
Operational Update: New Feature in Escalations App – File & Photo Uploads 0 votes 0 comments
CS Bulletin
New postCS Bulletin is your central hub for the latest updates across Customer Support. It includes key information such as new macros, updated processes, helpful reminders, and links to newly published Knowledge Articles.